Business Technology Innovation
Support
Technical Support
JNC now offers three Support options to customers.
On-Line
Click the button to the below to submit a trouble ticket. A JNC Support Rep will contact you to assess the situation and take the necessary action.
JNC now offers three Support options to customers.
On-Line
Click the button to the below to submit a trouble ticket. A JNC Support Rep will contact you to assess the situation and take the necessary action.
OR
Enter a Session Code Below, as instructed by the JNC Support Rep, to establish a connection.
On-line troubleshooting is billed in quarter hour increments at a rate of $31.25.
On-Site
Routine Maintenance and Emergency On-Site service is available by calling 210.807.9225 Extension 41. On-Site service by MCSE is $125/hour.
Telephone Consult
JNC Group does not charge registered customers for telephone consultation. Telephone Consults are typically brief conversations to answer questions and provide "how to" solutions to everyday technology challenges.