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Syspine Response Point PBX

Finally, there's a small business phone system designed to meet your needs. Delivered on leading-edge hardware, Microsoft Response Point is innovative phone system software that's easy to use, manage, and grow, helping you save time and money.

Introducing Microsoft Response Point Service Pack 2 (SP2).

Microsoft's small business phone system features enhanced Voice-over Internet Protocol (VoIP) quality for cost-effective small business communications.

Delivered on award winning hardware, Response Point offers an entire phone system in one affordable package — a smart choice for small businesses.

Microsoft Response Point with SP2 is an easy to install and use phone system-and can save small businesses up to 51%* on phone bills. Now improved with SP2, save even more with new features:

• Even Easier to Talk to Colleagues and Customers
  • Intercom & Paging
  • Support for analog phones (FXS) and other devices
  • After hours receptionist
• Better Solutions for Trained Specialists
  • VPN and multi-subnet support
  • Launch a webpage from an incoming call
  • Trunk devices
• Enhanced Features
  • Improved audio robustness
  • Parked call return
  • Personal contacts can be called with specific services

Microsoft® Response Point^TM SP2 is innovative phone system software designed to meet the needs of small businesses. Response Point can save you time and money with a breakthrough voice-activated user interface, simplified setup and user management, and effortless mobility.

Respond quickly to customer needs.

Automatically route calls to the right person, whether they’re in the office or on the road. Employees don’t have to wait by the phone, and all callers and customers receive the same VIP treatment, every time.

• See caller details with screen pop-ups.
• Click to call make it easy to find and connect access all your business contacts.
• Integrates easily with Microsoft Office Outlook® contacts.
• The voice-enabled Automated Receptionist manages common requests and increased call volume smoothly and professionally.

Reach customers and colleagues easily — from almost anywhere.

Take and make customer calls away from the office.

• Voice Dialing enables hands-free voice-activated commands to dial, transfer, and retrieve calls eliminating the need to memorize phone numbers. Now just say, "Transfer my call to Joe," just by speaking their name.
• Award-winning voice recognition software improved with DTMF detection to reduce speech misrecognition high-quality speech recognition.
• VPN access enabled so that people can use the phone system from remote networks.
• Route calls to the right employees whether they’re in the office or on the road.
• Send voicemail to e-mail for easy access.
• Ring all the phones in a particular department for quick access.

Increase productivity and savings using VoIP.

Automatically route calls on a Voice-over Internet Protocol (VoIP) line, helping you avoid exorbitant long-distance rates – and saving you up to 51% on your phone bills!

• An average PC user can add and manage up to 50 users — with no special phone training or additional license fees.
• Add and change users with a few mouse clicks.
• Flexibility to adjust to staffing peaks and valleys.
• Move office locations with minimal interruption in customer service.
• Intercom and Paging to connect to colleagues and customers quickly.

To find out how Microsoft Response Point can benefit your business, call us today at 210-807-9225 and ask for a Response Point Asssesment and QuickQuote.